No, moody doesn't provide lenses for astigmatism. Please kindly check your prescription before purchasing.

Yes, moody lenses are available in prescription and non-prescription. Please kindly check our prescription verification page and consult your eye doctor before purchasing.

The actual wearing effect might vary mainly due to the difference in original eye color and iris pattern. Other factors such as lighting, camera filter, eye shape, etc., might cause differences as well.

For reference, most of moody’s models have dark brown eyes, and photos are shot in well-lit studio light.

For half-yearly and yearly disposable, the products are sold in pairs. Please choose diopter for left & right eyes when adding to cart.

For other disposable lenses, please add two boxes, each of a different diopter, to suit your need.

No, moody doesn't provide farsighted lenses. Please kindly check your prescription before purchasing.

Our products can be stored for up to 5 years. You can find the manufacturing date (Factory Icon) and expiration date (Hourglass Icon) on the packaging.

If your order has not been processed, you can change the order information within 2 hours after completing payment, via emailing our customer service with your order number and the correct information you want to change to.

However, if your order has already been processed, we cannot change any information.

Please kindly check your spam folder or check if the email address left was correct.

If your order has not been processed, you can cancel the order within 2 hours after completing payment, via emailing our customer service with your order number, contact info, and reasons to cancel.

We will process your payment cancellation and refund within 10 business days.

Please contact our customer service with your order number and picture of received items within 7 days upon parcel arrives.

Once your order has been shipped, you will receive a tracking number via email. Simply use the tracking number provided to track your parcel online for the latest delivery information.

Tracking status will only be updated once the parcel arrives in destination country. Roughly 7 business days after you receive order confirmation.

We currently offer free standard shipping on orders over $50 to North America, Southeast Asia*, Oceania, UK & Italy & Germany & France & Denmark & Sweden & Netherlands, UAE, Saudi Arabia and Greater China Region. The estimated delivery time is between 10~18 business days.

Policies on duties and tariffs differ in different countries. It is the customers' responsibility to pay the required taxes and fees of your local government.

The price on our website does not include customs duty and tariffs. For detailed local duties and tariffs information, please kindly consult your local customs office.

Before touching your contact lens, please make sure your hands are clean and dry.

For non-daily disposable, please soak the lenses in multi-purpose contact lens solution for at least 8 hours before the first time wearing. Rub and rinse the lenses with contact lens solution before and after using.

Before putting them in, kindly check the shape of the lens to make sure it has not turned inside out.

There are two possible reasons.

1. Check if you have purchased the correct diopter and base curve according to prescription.

2. Check the shape of the lens to make sure it has not turned inside out, otherwise, it will cause discomfort, and will move around when you blink.

Feel free to contact us for more Information!
Email: info@moodylenses.com

Run By：
Company Name：XIAMEN MU DI E-COMMERCE CO., LTD.
Office Address: XIZHOU ROAD1299-9, XIAMEN, CHINA, 361000

Own By：
Company Name：MOODY GLOBAL LIMITED
Office Address: CHINA RESOURCES BLDG 26 HARBOUR RD WANCHAI HONG KONG